Job Information
EssilorLuxottica Key Account Paternship Program Specialist in Amsterdam, Newfoundland
Key Account Paternship Program Specialist
Date: Jun 19, 2024
Brand: WS Optical
Location:
Amsterdam, NL
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technology and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
STARS is our Key Account Paternship Program. Stars Specialists scope is to manage the partnership established with our best customers, aiming at maximising their sales and optimising their stock throughout the year. Being part of STARS, customers have access to our automatic replenishment model and the complementary set of exclusive services. This role will be collaborative internally within the company, and externally, playing a pivotal role in the coordination of all STARS activities.
This is a Maternity Cover position, on a Fixed Term Contract for approximately 12 months.
AREAS OF RESPONSIBILITIES & RELATED ACTIVITIES:
Support KAMs in planning annual budget for STARS accounts, and provide shipment forecast updates on a weekly basis
Lead recurring mettings with customers and KAMs to update about ongoing situation and plan future activities
Actively participate to weekly touchbase with KAMs to review sell-out, shipment forecasts and update on activities execution
Perform ad-hoc sales and stock analysis to deep dive on a specific account situation (Business Objects and SAP)
Montior and optimise STARS inventory levels in collaboration with the STARS corporate team
Oversee automatic order generation, deliveries and goods return process (SAP)
Support the Category Manager in the coordination of assortment refreshes and marketing initatives
Support data accuracy checks performed by STARS Corporate team
Support GV local teams in the management of order anomalies (shipment discrepancies, check pod, open e-care tickets, raise credit notes, provide feedback)
NETWORK OF INTERACTON:
Internal:
Key Account Team
STARS corporate teams (planning, product, data owner)
STARS logistics team
Category Manager
Customer masterdata team
Credit team
External:
- Customers
PORTRAIT OF A PERFECT CANDIDATE
Essential:
Excellent time management and organisational skills
Strong interpersonal and communication skills to effectively collaborate with a wide range of stakeholders
Proactive and problem solving attitude
Excellent attention to detail
Ability to interpert, analyse and share data and information
Proficient in Microsoft Office
Desirable:
3-4 years work experience, ideally in an operations or business analysis function
Good knowledge of SAP in a logistics environment
Experience of Business Object, query construction to extract data
Job Segment: Category Manager, Ophthalmic, Retail, Healthcare