Job Information
EssilorLuxottica Corporate Coordinator - Asset Protection - In Store in Boston, Massachusetts
Corporate Coordinator - Asset Protection - In Store
Date: Jun 26, 2024
Brand: Luxottica (LoA Corporate)
Location:
Boston, MA, US, 2215
WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
GENERAL FUNCTION
The Asset Protection Coordinator in store, supports the deterrence and protection of external threats to safeguard the assets of the Company: merchandise, money, property and the safety of our customers and associates. The Asset Protection Coordinator supports the protection of the store and the reduction of external theft and safety threats by promoting a uniformed physical presence while providing employee training.
MAJOR DUTIES AND RESPONSIBILITIES
Delivers excellent customer service expectations
Acts as a visual deterrent to protect company property, employees, and customers from external theft and safety threats
Maintain a professional and constant presence while standing at the store’s point of entry
Engage with disruptive customers to de-escalate interactions.
Support all store and facility policies and procedures.
Checks for compliance of all physical security devices.
Review 3R’s, de-escalation, and Active Shooter programs with store employees
BASIC QUALIFICATIONS
High School Diploma or equivalent experience
Valid State Security Guard License where required
Security/Loss Prevention experience
Standing or walking for extended periods of time up to and including an entire eight (8) hour shift.
Being able to maintain clear visual observation of people and activities.
Ability to communicate clearly and assertively, when needed
Ability to quickly and confidently evaluate circumstances and make timely decisions.
Ability to remain calm under pressure
Ability to provide direction train on policy & procedure.
Ability to lift 60lbs if needed
Excellent written and verbal skills
Strong interpersonal skills
Flexible to work non-traditional hours including evenings
PREFERRED QUALIFICATIONS
Experience in managing high-stress situations
Experience in utilizing de-escalation tactics
Experience in Retail store environments
WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Job Segment: Asset Protection, Loss Prevention, Ophthalmic, Retail, Healthcare