Job Information
EssilorLuxottica Manager, Strategic Operations in Manhattan, New York
Manager, Strategic Operations
Date: Jun 4, 2024
Brand: Luxottica (LoA Corporate)
Location:
Manhattan, NY, US, 10065
Requisition ID: 848609
Position: Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.
GENERAL FUNCTION
The RLB Strategy team works with the Executive Team and other key stakeholders across EssilorLuxottica to build growth strategies for the business. The Manager of Strategic Operations will be responsible for creating and optimizing Eyecare strategies for Target Optical and Pearle Vision as well as managing key initiatives to support the brands.
MAJOR DUTIES & RESPONSIBILITIES
- Own and optimize multi brand Eyecare strategy , build organizational capabilities and lead key initiative:
Serves as the subject matter expert for Eyecare business models within the retail optical industry in the US & Canada, identifies key trends and legal landscape evolutions.
Understands the optical doctor’s revenue model , key processes & systems and growth strategies.
Collaborates with customer experience teams to design & evolve the patient experience, understands medical trends and conversion drivers to retail.
Supports the creation of an annual Eyecare strategy and of executive level updates for Eyecare initiatives..
Develops in-depth analysis around business performance : exam KPIs, profitability of the different doctor set-up (employed, sub-lease, tele-optometry…), correlation with relevant sales KPIs (guest count, conversion, patient experience….).
Leads quarterly business deep dives with senior management
Defines project plans and leads cross functional teams
Creates onboarding and training decks covering eyecare strategy
Contributes to a monthly strategy newsletter tracking industry & competitive updates.
- Orchestrate Pearle Vision annual brand planning cycle and Support the Pearle Vision Director of Strategy in developing and managing strategic initiatives :
Collaborates with cross functional partners to analyze brand performance across all strategy pillars
Designs a growth framework supporting the brand experience
Identifies key initiative by growth pillar ,
Leads strategy working sessions and deployment meetings ,
Defines project plans and leads cross functional teams to implement current and new initiatives that drive guest count, sales, profit, and a positive guest experience.
- Ability to build relationships and trust with Business Leaders, team members and with external partners
- Maintains frequent oral and written communication with management and other stakeholders
- Creates and manages project plans and timelines.
BASIC QUALIFICATIONS
Bachelor’s Degree (or equivalent experience)
5 years of strategy experience either interal or with a Top-Tier consulting firm
Solution oriented mindset with ability to think critically, challenge the status quo, understand root causes and develop strategic frameworks
Proficient at analyzing large quantity of data
Strong interpersonal and communication skills
Fast learner who is proactive and curious by nature
Experience in running multiple complex cross-functional projects independently and simultaneously
Effectively navigates the organization, leveraging credibility to influence
Strong work ethic
PREFERRED QUALIFICATIONS
Master degree in business/highly analytical field or MBA preferred
Retail, insurance experience
Pay Range: 116,366.27 - 176,868.80
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
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